Privacy Policy

CRM Smart System is dedicated to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, disclose, and protect your information when you use our services.

Information We Collect

Personal Information: Name, email address, phone number, and other contact details. Business information including company name, industry, and size. Service Usage Information:Data on how you interact with our services, including AI chatbot interactions, email and SMS campaign engagement, and website usage. Technical Information: IP addresses, browser type, operating system, and other technical details related to your usage of our services.

How We Use Your Information

Service Delivery: To provide and manage our services including email drip campaigns, AI chatbots, SMS/Email marketing, website design, sales funnel design, and automations. Communication: To communicate with you regarding your account, our services, and customer support. Improvement and Development: To improve our services, develop new features, and understand user needs and preferences. Marketing: To send promotional materials and updates about our services, subject to your preferences and applicable laws.

How We Share Your Information

With Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as email marketing platforms and website hosting providers. These providers are bound by confidentiality agreements and are not permitted to use your information for any other purpose. For Legal Reasons: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner.

Data Security

Protection Measures: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. Data Retention: We retain your information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Your Rights

Access and Correction: You have the right to access and correct your personal information. You can do so by contacting us directly. Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly. Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on our website, and we will notify you of any significant changes through our services or by other means.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

CRM Smart System

[email protected]

By using our services, you acknowledge that you have read and understood this privacy policy. Thank you for trusting CRM Smart System with your personal information.